Privacy policy
Last updated: 29/01/2024
This Privacy Policy explains how Reduced Catering (“we”, “us”, “our”, or the “Site”) collects, uses, and shares your personal information when you visit or use our website www.greasesolutions.com (the “Site”) or interact with us through other services (collectively, the “Services”). “You” and “your” refer to anyone using or interacting with our Services, including customers and visitors.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or operational needs. Updated versions will be posted on the Site with a revised “Last Updated” date.
How We Collect and Use Your Personal Information
We collect personal information about you from various sources depending on how you interact with us. We use this information to provide and improve our Services, communicate with you, comply with legal obligations, protect our rights, and prevent fraud.
What Personal Information We Collect
Information You Provide Directly:
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Contact details (name, address, phone, email)
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Order details (billing, shipping, payment confirmation)
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Account information (username, password, security questions)
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Shopping behavior (items viewed, added to cart or wishlist)
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Customer support communications
Information Collected Automatically:
We use cookies, pixels, and similar technologies to gather Usage Data such as device type, browser, IP address, network info, and how you interact with our Site.
Information from Third Parties:
We may receive information from partners and service providers like Shopify and payment processors to help fulfill orders and provide Services. This includes payment details securely handled by these providers.
How We Use Your Personal Information
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To provide and manage our Services: process orders, payments, shipping, returns, account management, and reviews.
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Marketing and advertising: send promotions via email, text, or mail, and personalize ads on our Site and elsewhere.
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Security and fraud prevention: monitor for unauthorized activity and protect accounts.
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Customer support: respond to inquiries and improve Services.
Cookies
We use cookies to improve functionality, remember preferences, run analytics, and personalize content and ads. You can control cookie settings in your browser, but disabling cookies may limit some features or services.
For details on the cookies used by Shopify powering our store, please see: https://www.shopify.com/legal/cookies
Disclosure of Personal Information
We may share your information with:
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Vendors and service providers assisting with IT, payment processing, shipping, customer support, and analytics
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Business and marketing partners, including Shopify, following their privacy policies
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Affiliates within our corporate group
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Law enforcement or legal authorities when required
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Parties you authorize or consent to share your information with
User-Generated Content
Content you post publicly, such as product reviews, may be accessed by others and is not controlled by us. We are not responsible for how others use or secure this information.
Third-Party Websites and Links
Our Site may link to third-party sites. We are not responsible for their content, privacy policies, or security. Please review their policies before providing any information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to request deletion.
Security and Retention
While we take measures to protect your data, no security is perfect. Avoid sending sensitive info over insecure channels. We retain your personal information only as long as necessary for legal, contractual, or business purposes.
Your Rights and Choices
Depending on your location, you may have rights including:
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Accessing your personal data
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Requesting correction or deletion
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Restricting or objecting to processing
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Data portability
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Withdrawing consent where applicable
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Managing marketing communications preferences
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Complaints
If you have concerns about our privacy practices, please contact us first. You may also lodge a complaint with your local data protection authority if unsatisfied.
International Users
Your data may be transferred and processed outside your country, including in the United States. Where applicable, we use recognized safeguards such as the EU Standard Contractual Clauses.
Contact Us
If you have questions or wish to exercise your rights, please contact us:
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Phone: 07535 587406
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Address: Measham Wholesale Limited,
